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Consumer rights and contact for complaints

If you are a consumer, you can assert your rights and submit complaints through the contact details below.

References: Закон України "Про захист прав споживачів" від 10.06.2023 № 3153-IX (зі змінами; редакція від 02.03.2026).

If your inquiry relates to transactions concluded online, e-commerce information and communications are provided in accordance with Закон України "Про електронну комерцію" від 03.09.2015 № 675-VIII.